Delivery Charges
• £60 delivery on artificial grass rolls and fencing kits
• £10 delivery on all other items (accessories, tools, fittings)
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order has been dispatched, you will receive a confirmation email with tracking details
Delivery times may vary depending on your location.
Standard Delivery: 3–5 business days
Shipping Costs
Shipping costs are calculated at checkout based on your location and the delivery option selected. We may offer free delivery on orders over a certain amount—this will be clearly displayed on our website.
Tracking Your Order
Once your order has been shipped, you will receive a tracking link via email so you can monitor its progress.
Missed Deliveries
If you are not available at the time of delivery, the courier may leave your parcel in a safe place, with a neighbour, or attempt redelivery. Please check your tracking information for updates.
Delays
While we strive to meet all delivery estimates, occasional delays may occur due to high demand, weather conditions, or courier issues. We appreciate your patience in such cases.
Contact Us
If you have any questions about your delivery, feel free to contact our customer support team. We’re here to help!
